Call Center


Call Center Services

Missing a customer call or message means one prospective client lost! Our back-office support services with its vigilant customer care representative workforce will never disappoint you. A growing business can lose all its loyal customers if companies don't listen to their clients to satisfy their needs. Therefore, we offer customized inbound and outbound customer support and call center services to companies looking for more business opportunities, and increasing profit, while maintaining 100 % customer satisfaction.

It's been almost a decade we are providing trustworthy call center services to customers across different industries,including real estate, telecom, education, media and entertainment, travel, andtourism. We have an expert team of call center agents who are bilingual andhave enough experience in negotiating with diverse customers.

Are you finding it challenging to deliver adequate support to your customers? Are you planning to outsource call center services? Are you searching for a trustworthy call center service provider to manage your customer support services? We at InfiniT Connections, know the difficulties of corporations or business organizations and offer one-stop call center services solutions as per unique industry needs. Our customer support services are specially designed to boost customer satisfaction and retention for a higher return on investment.
Our call center services include:
Inbound
• Sales & Order Processing
• Technology Product Support
• Help Desk
• Customer Services
• Website "Call me Back"
• Live Chat Support
• Email Management
• SMS Marketing & Management

Outbound
• Telemarketing
• Telesales
• Appointment Setting
• B2B Services
• Lead Generation


Why choose our call center services?

• 360-degree call center services from startups to corporate organizations
• Affordable pricing
• Quality and Compliance
• 100 % return on investment
• Monitoring and quality assurance of all operations
• Experienced call center and chat support professionals
• We strive to establish a win-win call center outsourcing relationship with customers to boost your business.
• Our specialists are able to understand your specific business needs precisely to generate personalized solutions to deliver the best possible services as per your needs
• 24/7/365 call center services